Identify Your Domain Host

This post walks you through the process of identifying your domain host. When you know this information, you can take the next steps to using your own domain name for your Cloud Pano virtual tours. Or what we call white labeling or private labeling our virtual tour software. Enjoy!

What’s a domain host?

A domain host is an internet service that manages your domain name, for example, yourdomain.com. Domain hosts use DNS records to connect your domain name with email, websites, and other web services. Popular domain hosts include GoDaddy™, enom®, DreamHost®, and 1&1℠, to name a few.

Your CloudPano tours are hosted by us. However, you may need to know your domain host if you are a Pro Tour user who wants to white-label your tour. For example, to connect your domain with your CloudPano Pro Tour, add DNS records with your domain host. We give you step-by-step instructions in our helpful guide.

Find your domain host

Check your billing records

Your domain host is typically who you bought your domain name from. If you don’t remember who your domain host is:

  1. Search your email archives for billing records about registration or transfer of your domain name. (Your domain host is listed on your invoice.)
  2. Visit your domain host’s website.
  3. Sign in with the credentials you used when you bought or transferred your domain. If you forgot your password, contact your domain host’s support team.

Use WHOIS lookup

If you can’t find your billing records, search for your domain host online:

  1. Go to WHOIS lookup, provided by ICANN, a non-profit that collects domain information.
  2. Enter your domain name in the search field and click Lookup.
  3. In the results page, look for the Registrar section. The registrar is usually your domain host. For example:URL: www.polarmatix.com Registrar: Polarmatix Domain Services
  4. Go to your registrar’s website using the listed URL.
  5. Sign in with the credentials you used when you purchased (or transferred) your domain. If you forgot your password, contact your domain host’s support team.

Domain resellers

Some domains are hosted by resellers through a separate registrar. If you can’t sign in with your listed registrar or the registrar field is blank, your domain host may be a reseller.

  1. In the WHOIS lookup results page, scroll down to the Raw WHOIS Record section.
  2. Look for the Reseller entry.
  3. Go to the reseller’s website.
  4. Sign in with the credentials you used when you purchased (or transferred) your domain. If you forgot your password, contact the reseller’s support team.

If there is no reseller listed, contact the listed registrar’s support team for help.

Third-party DNS Hosts

Several third-party DNS hosting services, such as ClouDNS.net and FreeDNS, offer custom DNS hosting. If you use a third-party DNS host for your domain, the registrar listed in the WHOIS lookup is not where your domain records are managed.

Sign in to your third-party DNS host to access your domain records.

Next Steps

Once you have identified your host, you can login to your host to connect your domain with your CloudPano Pro Tour. Your domain host is happy to help you, and we are too.

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