Step 1: Sign in to your domain host
- If you don’t know who this is, read Identity your domain host.
- Open a browser tab or window and sign in to your host’s website.
Step 2: Add the CNAME record to your domain’s DNS records
If you’re not familiar with CNAME records, contact your domain host, who can help you. You can use the email template below when you call or email their support team.
To add the CNAME record to your domain host, follow the steps below. See your domain host’s documentation for more specific instructions.
- Go to your domain’s DNS records.
- Add a record to your DNS settings, selecting CNAME as the record type.
- Change the Label or Host field of your DNS records to use any subdomain you wish. For example, if your domain name is coldwellrealty.com you may want to use tours.coldwellrealty.com
- Change the Destination or Target field of your DNS records to app.cloudpano.com.
Your record should look similar to one of the tables below:
Verification CNAME Record
|Record type||Label/Host field||Time To Live (TTL)||Destination/Target field|
|CNAME||tours.coldwellrealty.com||3600 or leave the default||app.cloudpano.com|
Save your record.
- CNAME record changes can take up to 72 hours to go into effect, but typically they happen much sooner.
- You may now access your CloudPano Pro tour the same way you used to, but now you may use your personalized URL: tours.coldwellrealty.com/tours/tourId
Email Template for help from your domain host
Use this template to email your domain host for help adding your unique CNAME record to your DNS records. Enter your unique Label/Host and Destination/Target text into the email before sending it to your domain host’s Support team.
Would you please help me add a CNAME record to my domain’s DNS records?
My domain is: <mydomain.com>
My CNAME record (destination/target) is: <app.cloudpano.com>
My CNAME record (host/label) points to: <[subdomain].mydomain.com>
Please contact me at:
More about CNAME
Webhosting company Bluehost has a great write-up and video to learn more about CNAME records.