Step 1: Sign in to your domain host
- If you don’t know who this is, read Identity your domain host.
- Open a browser tab or window and sign in to your host’s website.
Step 2: Add the CNAME record to your domain’s DNS records
If you’re not familiar with CNAME records, contact your domain host, who can help you. You can use the email template below when you call or email their support team.
To add the CNAME record to your domain host, follow the steps below. See your domain host’s documentation for more specific instructions.
- Go to your domain’s DNS records.
- Add a record to your DNS settings, selecting CNAME as the record type.
- Change the Label or Host field of your DNS records to use any subdomain you wish. For example, if your domain name is coldwellrealty.com you may want to use tours.coldwellrealty.com
- Change the Destination or Target field of your DNS records to app.cloudpano.com.
Your record should look similar to one of the tables below:
Verification CNAME Record
|Record type||Label/Host field||Time To Live (TTL)||Destination/Target field|
|CNAME||tours.coldwellrealty.com||3600 or leave the default||app.cloudpano.com|
Save your record.
- CNAME record changes can take up to 72 hours to go into effect, but typically they happen much sooner.
- You may now access your CloudPano Pro tour the same way you used to, but now you may use your personalized URL: tours.coldwellrealty.com/tours/tourId
Email Template for help from your domain host
Use this template to email your domain host for help adding your unique CNAME record to your DNS records. Enter your unique Label/Host and Destination/Target text into the email before sending it to your domain host’s Support team.
Would you please help me add a CNAME record to my domain’s DNS records?
My domain is: <mydomain.com>
My CNAME record (destination/target) is: <app.cloudpano.com>
My CNAME record (host/label) points to: <[subdomain].mydomain.com>
Please contact me at:
More about CNAME
Webhosting company Bluehost has a great write-up and video to learn more about CNAME records.
This post walks you through the process of identifying your domain host. When you know this information, you can take the next steps to using your own domain name for your Cloud Pano virtual tours. Or what we call white labeling or private labeling our virtual tour software. Enjoy!
What’s a domain host?
A domain host is an internet service that manages your domain name, for example, yourdomain.com. Domain hosts use DNS records to connect your domain name with email, websites, and other web services. Popular domain hosts include GoDaddy™, enom®, DreamHost®, and 1&1℠, to name a few.
Your CloudPano tours are hosted by us. However, you may need to know your domain host if you are a Pro Tour user who wants to white-label your tour. For example, to connect your domain with your CloudPano Pro Tour, add DNS records with your domain host. We give you step-by-step instructions in our helpful guide.
Find your domain host
Check your billing records
Your domain host is typically who you bought your domain name from. If you don’t remember who your domain host is:
- Search your email archives for billing records about registration or transfer of your domain name. (Your domain host is listed on your invoice.)
- Visit your domain host’s website.
- Sign in with the credentials you used when you bought or transferred your domain. If you forgot your password, contact your domain host’s support team.
Use WHOIS lookup
If you can’t find your billing records, search for your domain host online:
- Go to WHOIS lookup, provided by ICANN, a non-profit that collects domain information.
- Enter your domain name in the search field and click Lookup.
- In the results page, look for the Registrar section. The registrar is usually your domain host. For example:URL: www.polarmatix.com Registrar: Polarmatix Domain Services
- Go to your registrar’s website using the listed URL.
- Sign in with the credentials you used when you purchased (or transferred) your domain. If you forgot your password, contact your domain host’s support team.
Some domains are hosted by resellers through a separate registrar. If you can’t sign in with your listed registrar or the registrar field is blank, your domain host may be a reseller.
- In the WHOIS lookup results page, scroll down to the Raw WHOIS Record section.
- Look for the Reseller entry.
- Go to the reseller’s website.
- Sign in with the credentials you used when you purchased (or transferred) your domain. If you forgot your password, contact the reseller’s support team.
If there is no reseller listed, contact the listed registrar’s support team for help.
Third-party DNS Hosts
Several third-party DNS hosting services, such as ClouDNS.net and FreeDNS, offer custom DNS hosting. If you use a third-party DNS host for your domain, the registrar listed in the WHOIS lookup is not where your domain records are managed.
Sign in to your third-party DNS host to access your domain records.
Once you have identified your host, you can login to your host to connect your domain with your CloudPano Pro Tour. Your domain host is happy to help you, and we are too.
What is included in your Pro Tour with Cloud Pano?
CloudPano.com makes its easy to upload 360 photos and create a virtual tour for real estate marketing. You can use your 360 camera and (with the CloudPano software) turn your 360 photos into a real estate marketing experience.
We designed CloudPano with the 360 provider in mind. As a business person and tech savvy entrepreneur, you need tools that meet your needs as a business. That is what the Pro Tour is all about. But first let me touch on the features included in a Free version of our virtual tour software.
Included Free With CloudPano.com
- 360 Mobile Immersive and Responsive: When you create and share your Cloud Pano virtual tour, the user will be able to see the space in full 360. That means our software will detect the movement of the users phone and move with the user. This gives a fully immersive experience and allows the viewers to feel them self in the space. Make sure you use the mobile chrome browser or turn your safari motion sensor setting to on.
- Hosting: CloudPano.com host your virtual tour on our servers. This means you do not have to worry about setting up a server or paying the fees to get this started. Plus our servers are duplicated on a CDN (
- Content Display Network) which means your tours will be replicated locally to the user who clicks on the tour link. This creates a fast and clean experience for the user.
- Hot Spot Connections: Connect your rooms (360 photos) with hot spots. When a user click (or taps on mobile) on a hot spot they are taken to the linked room or area designated. You (as a tour creator) can customize this experience and determine where each Hot Spot is connected and create a clean experience for the viewer.
- Virtual Reality Compatible: View your tour in a VR headset, just view your tour link on mobile, and click the VR icon.
- Virtual Reality Dot Navigation: When you are viewing our 360 tours inside a VR headset, you can navigate through each room with our “dot navigation.” Which is a feature that makes viewing a Cloud Pano virtual tour an amazing user experience.
- Embed On Your Website Or Blog: When you publish your virtual tour we will host the tour and if you want to add the tour experience to your blog or website, we will output a link that you can embed onto your blog, or send to your web developer. Here is an example embedded tour onto our blog
- Link Sharing: Link sharing is a simple way to share your 360 tour. Because our software is view able in a mobile browser, you do not have to download an app or add any extra steps to view the tour. This means any user can view the tour, just by clicking the published link.
- Logo Upload: Upload your logo or your clients logo onto your virtual tour.
- Contact Sharing: Add your contact information (or your clients contact info) onto the virtual tour.
- Social Sharing: Tours can be easily shared on an social platform.
These features are all Free and can be utilized right now on our 360 tour platform. If you are ready to create your first 360 virtual tour, click here
Pro Tour Upgrade
Pro tours on our 360 virtual tour software, allow you to remove our Cloud Pano branding, and also use your own website URL (white label or private label). When you upgrade your virtual tour to Pro you remove this logo:
Remove CloudPano.com Logo
You can upgrade your tour in multiple ways. The most common way to upgrade your tour is right after you click the “Publish” button. But you can also upgrade your tour from your dashboard. Click the ‘Upgrade’ button.
Upgrade To Pro Plus
With a Pro Plus account on CloudPano.com you can create, host and share unlimited 360 virtual tours. Plus you get access to all of our premium features on CloudPano.com. This type of plan creates certainty in your business, and saves your money. The majority of our Pro Plus members choose our annual plan (and receive additional cost savings). To upgrade your account and get started, visit this page: Pro Plus Details Click Here
Whats Included With Pro Plus
To get a full list of all our Pro Plus Features, please visit our Pro Plus page.
- Complete access to CloudPano’s award-winning 360 tour creator
- Unlimited tours
- Life-time tours – no expiration
- White-label/Bring your own URL
- 4K/High-def premium photo uploads
- Google Analytics
- 360 Provider Directory Listing
- Embed HTML and Media
- MLS-Compliant Tour Cloning
- Ambient Sounds and Music
- Tour Privacy Settings
- Lead Capture Tool
- Training and curriculum
“Transcript of the Video”
Hey, guys Zach here. In this video, I’m going to show you of how to change the title of your tour when you already logged in.
So, let’s say you’re at with virtual tour with CloupdPano.
If you are logged in, you will see a little button right here it says got to dashboard.
So, I am going to click that button. What happens is that it will bring a bunch of tours you made in the past.
So, if you click one of your tours, and go to edit. You will be able to edit that tour just like you always will for every virtual tour, right?
The best way to change the title is to the top left, change that title anytime. I am going to call it demo123.
Press enter, and that title is changed.
So that is how you change the title your virtual tour. Once you click publish, it is ready to go.
Hey guys in this video I’m going to teach you how to change your logo for your virtual tour with CloudPano.com
So, go to CloudPano.com and
Click get started and create a virtual tour you will have a dashboard you can click to and with where all your virtual tours will be located.
When you click Edit, it brings you to your editor. If you don’t have a tour all you do is just upload some 360 photos and you’ll end up looking something just like this.
Then, if you want to add a logo click upload logo and find a logo on your desktop. So in my case, I’m going to find a logo right here that’s our pink CloudPano logo.
When I click it, it will upload for a second and you’ll know it’s there because it will appear as a small icon on that button. If you want to change the logo delete the current one or upload a new one.
So, when I click publish that logo will appear in the top left-hand corner of the screen just like it is right here. I have my tour with the logo and if I wanted to take that off, just go back to the editor and change it and of course just below that logo I can add my name etc. but for this video just show you how to change and update your logos.
Once you click to publish, the changes happen right away.
So, that’s how you upload your logo on CloudPano.com.
“Transcript of the Video”
Hey guys in this video I’m going to teach you how to add hotspots to your virtual tour CloudPano.com
1. Go to CloudPano.com and,
2. Click get started.
3. Once you’re here, select some 360 photos to add to your virtual tour. My case goes right here and add these three photos. I’m going to name these photos before I get started with adding the Hotspots so I can know which photos I am adding the hotspots to they help me call it living room den and bedroom. Now because I had the living room selected this is what I see in this part of the image right?
4. So I can select set initial view so this is my first, this is where I will first begin viewing this room I can click link hotspot put the hotspot anywhere I want, so I’ll put it next to this door and I’ll have this hotspot go to the den.
5. Once I click that it’s automatically added to that hotspot linking.
6. Now when I go to my den here I am. I want to add two hotspots.
7. I want to go back to the living room I can click right here go back to the living room and one link to go back to the bedroom well it looks like I didn’t name this room so that’s why I need to press enter, there we go.
8. So with those hotspots added very quickly I can go to the bedroom my last hotspot edition set my initial view click hotspot back to the den area and once I click publish all my hotspots are added I log in to connect my account I want to upgrade I can’t right now I won’t and now you see in this living room right where I put that hotspot.
9. If I click right there the user will be able to tap or click there. I now have hotspots in each room connected to the other one and what’s cool about these hotspots is someone can also, if they want we’ll take out VR goggles tap the virtual reality mode and when someone puts the center dot no hands on to that they can actually travel to the next room you give it a hotspot hands-free which is really cool and fully submersible.
That’s how you add hotspot to your virtual tour with CloudPano.com.
“Transcript of this Video”
Hey guys, in this video I’m going to teach you how to add your contact information to your virtual tour with a CloudPano.
(1.) Go to CloudPano.com.
Click let’s (2.) Get Started, you’ll be taken to the application and because I’m already logged in I see go to dashboard. Click go to dashboard and all my tours are going to pop up.
I’m going to go over here to the (3.) edit section click that button. This is a single image of a virtual tour that I created earlier for this demo.
When you click on (4.) tour properties you’ll see a drop-down you could (5.) add your name you can (6.) add your contact info 888 888 8888 and you can also (7.) add your email. Email me actually it’s Zach@CloudPano.com and it goes to my email address and of course, you can (8.) name the tour.
Once you do that you’re in your contact information is added if you click (9.) Publish make sure I’m logged in here. Your information I’m going to exit out of this, congratulations you have published your virtual tour. Your contact info appear in the top left corner of this tour which you can totally customize as you move around the tour, as your user moves around the tour that contact info stays there so if you’re a listing agent a realtor or if your client is a broker or realtor trying to sell home had their information right there and as a viewer looks through the home in full 360 they’ll be able to quickly contact the correct person. You can take the communication to the next level.
Thank you for watching this video and let me know if you have any questions.
With CloudPano.com 360 virtual tour software, you can create a tour and upload it to your website or blog.
Use the embed link provided when you publish your 360 tour.
Here is what a embed link looks like when you publish a virtual tour on the Cloud Pano 360 virtual tour software platform.
<iframe src=”https://app.cloudpano.com/tours/TQl4SzPOaX” width=”100%” height=”500″ allowfullscreen=”allowfullscreen”>
This is the code you need to add to your website or blog. And its the same code used above. If you want to customize the height of your embded virtual tour, change the pixel number following the “height=”. So in this example the heigth is 500 pixels high. You can change it to 600 by just changing the text to
You can make further adjustments based on your website needs and suggestions from your web developer.
Thanks for reading this post and publishing your Cloud Pano tour onto your website.
Founder – CloudPano.com
Hey guys in this video I’m going to teach you how to upload a 360 photo to create a virtual tour with CloudPano.
Go to CloudPano.com, click get started on the screen you’ll be taken to the app.
Once you’re here click select 360 photos. So, I’m going to upload one 360 photos from my files here, it grabs that photo and it centralizes the view so that as you scroll around you are in a complete 360 environment.
If you upload a photo which I want to show you that is not 360, it will look very strange. Here’s a picture of me and my son eating doughnuts. I upload that photo to the tour software, I clicked here and look at what it looks like it’s all stretched out and strange-looking here’s my son’s face eating the doughnut super excited. The problem with this photo is it’s not the correct ratio and dimensions so it looks really weird here’s my face right let’s go ahead and delete this photo.
When you upload a 360 photo in the CloudPano, it recognizes that photo, centralizes the viewer, and you can play with it and create a virtual tour set your initial view link hotspots and you create the appropriate 360 virtual tours.
Thank you for watching this video and let me know if you have any questions.